“It did that to me too and I’m in Dallas also,” one user says. Other users claimed they’ve experienced the same thing-some even with the exact same driver.

I’ve had like 2hr ride requests but never a ride request from a different state,” they said.

One rideshare driver noted how suspicious the situation was. “Should called him asking if this fr,” said another. “$20? customer service would’ve been hearing from me,” one user said. With over 380,000 views, the video sparked outrage among many users. The TikToker says she got a Lyft in the meantime, but her Uber ride was reassigned. She revealed in a follow-up video that she refused to pay the cancellation fee, and the driver eventually canceled the ride themself. While the original cost of the ride was only $14.85, if the user were to cancel the ride, she would have to pay a $20 cancellation fee. The user shared a screen recording that showed her driver in Los Angeles, while she requested the ride in Dallas, resulting in a 4,977 minute wait time until the Uber driver’s arrival.

However, when she tried to cancel the ride, she faced a pricey cancellation fee. In a viral video, one TikToker reveals that her Uber driver was coming from over 1,200 miles away.

Driving uber in dallas